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About Us

JewelBasket.com recieves the highest rating from the internets most popular review site, Epinions.com. Former customers have given us thier highest ratings in all categories and presented JewelBasket.com with the "Trusted Store" status.

JewelBasket.com is a top ranked Yahoo Store

Nearly all of our customers have rated JewelBasket.com as having excellent service. Read for yourself, actual customer comments, further down this page.

JewelBasket.com is a online Jewelry Retailer, featuring the latest styling and competitive prices. We specialize in nice products, fine jewelry along with a wide selection of gold chains, rings, pendants, earrings, bracelets, charms and gift items. We put the customer first in all transactions and believe that customer service is a top priority.

JewelBasket in the News!

(From Marketwire.com, IceRocket.com, MorningStar.com, MyWay.com and other major searches.)

CUPERTINO, CA – June 27, 2006 – SLI Systems, a provider of on-demand search services for Internet and e-commerce sites, announced today that it has gained significant traction with Yahoo! Stores, several of which have chosen the company’s Learning Search™ hosted site search solution to power their e-commerce search functionality. Companies like Emitations, JewelBasket and Perfume Bay have discovered a faster, more effective way to deliver relevant search results to their online shoppers through the Learning Search offering.

Return Policy

If you are not satisfied with any product purchased through JewelBasket.com, contact us for a return authorization within 30 days from the invoice date. You will be credited the full purchase price less shipping, handling and gift wrapping if applicable. If your order included the free shipping option, your refund will be $6.25 less than the total order if returned. All Mother's Rings and Pendants, Personalized Jewelry and Engraved Items are made to order, and are a final sale. Jewelry Boxes, Watch Valets & Men's Valets have a 15 day return policy.

To return any jewelry item, email us at customerservice@jewelbasket.com. or call us at 1-866-815-3935 for a return authorization number. Please include a brief note of the reason for your return, a copy of the Invoice with the return, and make sure the item is insured for the total cost. JewelBasket.com is unable to accept any returned merchandise that has been altered, visibly worn, scuffed, scratched or marked in any way.

Note: All Items must be returned in refurbishable condition.

Note: Due to the manufacturing processes Gold weight and Stone weights may vary by up to 5-10%, above or below, the advertised size and weight.

Product Warranty

Jewelry purchased from JewelBasket.com is warranted for 1 full year against any manufacturer's defects. If a jewelry item breaks or fails within a one year period, JewelBasket.com, at its discretion, will either repair or replace the item. Normal wear and tear, abuse, and the loss of stones or pearls from settings are not covered. A shipping and handling charge of $15 will be charged to the customer.

Items are shipped within 1 to 3 business days

If an item is out of stock you will be notified by e-mail of our expected restock date. Orders are shipped insured for thier full value.

Gift Packaging

JewelBasket.com ships our jewelry in deluxe gift packaging at no extra cost! Black velvet gift boxes or gift pouches, in the size most appropriate for your order.

Your Credit Card will only be charged once the order has shipped

Once an order is placed, you are e-mailed a confirmation. When we ship the item or items, your credit card is billed. You will only be billed for items shipped. Backordered items are not charged until they to are shipped.

128 Bit Encrypted Secure Shopping

JewelBasket.com uses 128 Bit Encrypted Secure Shopping for all transactions. This encryption technology is used by Netscape Navigator and Microsoft Internet Explorer to prevent interception of sensative information, like a credit card number. All secure information in encrypted and can't be read by another internet user. 128 Bit Encrypted Secure Shopping is the most secure technology available today. At JewelBasket.com your private infomation is secure and safe.

Security

Shipping addresses are verified in advance. In those rare cases where an address does not exactly match your credit card address, we may need to contact you. On entering the order, a slight mistype may be the reason. Another possibility is that a customer moved and forgot to update the address on their credit card. At JewelBasket.com we always ensure that the credit card owner is placing the order. We go to great lengths to prevent any possible fraud.

Your Personal Data is kept Private

All of the personal data we receive is private and is kept confidential. We never sell or share this information outside of JewelBasket.com

Lost Package Policy

On the rare occasion, that a package is lost in transit, either by United States Postal Service (USPS) or UPS, we reserve the right to wait up to 30 days from the inquiry or trace date to determine if the package is actually lost. JewelBasket.com, LLC. will not hold the purchaser's funds any longer than possible. However we need to follow proper postal procedures to determine if the package was signed by anther person, stolen or lost. We will refund the entire purchase price unless proof of delivery can be obtained (i.e. the package was delivered and signed for). Money for lost packages, will not be refunded unless the above procedure is followed, and it is understood that JewelBasket.com LLC. has fulfilled their obligation once the package has been shipped from our offices.

30 Day Ring Size Exchange Policy

JewelBasket.com will exchange a ring size for a different ring size of the same style at no cost for the first exchange, there will be a $6.25 shipping and handling charge to the credit card you used for your order. If subsequent exchanges are required, an extra refurbishing charge of 15% will be added, and charged to the original credit card. The ring size exchange policy is only valid for 30 days past invoice date. Note: This does not apply to FINAL SALE Items.

Overseas Orders

Overseas orders (excluding Canada & the UK) must be done via a Wire Transfer. We will contact the customer via e-mail and send Routing and Bank Account numbers. The funds will need to be trasfered to our bank account within 48 hours, or we will cancel the order.

Sales tax for New Jersey Residents only

JewelBasket.com collects sales tax for any New Jersey residents only. All other states are exempt from any sales tax! The sales tax rate is 7%

General Information

JewelBasket.com will provide the finest and simplest service to each and every customer. Whether it is a special order or a style as is, we represent the finest hand made jewelry on the internet. We are here to service and support any and all of our products shown on our site.

Actual Customer Feedback!

Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title: K. N.
Body: I ordered a mother of pearl globe from jewelbasket. They were the cheapest out of four other places I checked. I received my globe within 3 days of ordering it and it looks great on my coffee table. Thanks!

K. N. Fairless Hills PA

Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title: Shop Jewelbasket
Body: I was very impressed with the quality of the product,the super fast shipping, and the very helpful customer service contact by email.Would recommened to anybody looking for good fast service.

R. R. Mentor Oh

Rating Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title: Best internet purchase Ive ever made!
Body: Ive made 3 seperate purchases recently from Jewel Basket. All three were great! They returned my calls and emails promptly. Answered all my questions and concerns. I will most certainly shop with them again, and refer them to my friends!

C. H. Semmes AL

Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title: Excellen Service
Body: Excellent service and customer relation, deicted to customer, Professional Staff, Immediate responce to problems.

J. T. Lacombe LA

"Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title: GOOD CUSTOMER SUPPORT AND PRICES
Body: WERE VERY HAPPY WITH THE PRODUCT, PRICE AND SUPPORT FROM JEWELBASKET.".

D. S. Nevada City CA

"Was more efficient and faster than i expected,very good job! "

S. S. El Cajon, CA

"Very pleased with the ordering ease and prompt replies i recieved from the JewelBasket. Would definitely recommend them."

J. W. Marietta, GA.

"I just received my order from you. As it is my first, I wanted to tell you how pleased I am. The toe ring is very good quality. Much thicker than others I have had or seen. I got it just in time because I noticed the one I took off has a crack in it & it's only a month old. I'll definitely be ordering from you again. I found your sight by accident just typing in 14kt toe ring in my search engine. You never know when ordering over the Internet how it will go, but I will definitely recommend your sight to others!".

N. W. Peru Indiana

"Great service and great jewelry!"

K. D, Irvine CA.

"Ordering was easy and my order arrived in a timely fashion, properly packaged for protection. I will definitely shop jewelbasket again."

M. W. Helmetta NJ.

"easy ordering & I received my purchase in a timely manner & it was packaged very securely. Would not hesitate to use them again.".

A. J. Richardson TX.

"I really apprecitate the communication, especially when there is a backorder situation."

J. C. N. seneca SC.

"Excellent service; excellent prices; excellent products. All around terrific!"

M. D. Mobile AL.

Trademarks

All brand names are trademarks of their respective holders. Images represent style only and are not actual size

Custom Engraving

Most Engravable Jewelry items can accommodate up to 20 characters. All personalized jewelry becomes a final sale! Our Jewelry Engraving is of the finest quality. By offering Engraving Jewelry, we are now a full service jewelry shop. Please allow 3 extra days for the engraving process. Each jewelry item is unique, and therefore the placement of the letters or numbers must be left up to our skilled engraver artists. We engrave in 6 distinctive and elegant styles:

	Single Line Script		Double Line Script
	Triple Lined Block		Double Line Block
	Monogram Script		Silverware Script

Personalized Leather Embossing Services

JewelBasket is proud to offer our ten embossing foils to personalize leather wallets, personalized leather briefcase, leather handbags and more. Our embossing services use professional Signature Engraving system technology. Embossing color foils are transferred to our leather products at high temperatures.

Capture the moment with personalized gifts for birthdays, weddings, anniversaries and special occasion. Personalized leather products make great corporate gifts and business gifts.

Personalized font options are shown below:

Monogram leather embossing examples shown below:

Monogram lettering consists of the first initial, last inital followed by the middle initial. Please specify the exact order when placing your order. Personalized Leather Embossed items are non-returnable.

Customer Details:
Orders Ony: Orders@JewelBasket.com
Customer Service: Customerservice@JewelBasket.com

Do you have any questions? E-mail us at customerservice@jewelbasket.com. Please provide your phone number and e-mail address. We will respond within one business day.

For any reason: Please call us toll free at 1-866-815-3935 (1-201-703-9117 if calling internationally) or email us at: orders@jewelbasket.com Address: