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Return Policy

30 Day Return Policy

If you are not satisfied with any product purchased through, contact us for a return authorization. The item must be received back by JewelBasket, within 30 days from the original shipping date. You will be credited the full purchase price less shipping, handling and gift wrapping charge. $11.95 will be deducted from the refund total for shipping and handling. All Mother's Rings and Pendants, Personalized Jewelry and Engraved Items are made to order, and are a final sale. Jewelry Boxes, Watch Valets & Men's Valets have a 15 day return policy. Shipping costs are non-refundable.

To return any jewelry item, email us at for a return authorization number. Please include a brief note of the reason for your return, a copy of the Invoice with the return, and make sure the item is insured for the total cost. is unable to accept any returned merchandise that has been altered, visibly worn, scuffed, scratched or marked in any way. Exchanges will be credited for the full value of the returned item.

Note: All Items must be returned in refurbishable condition.

Note: Due to the manufacturing processes Gold weight and Stone weights may vary by up to 5-10%, above or below, the advertised size and weight.

Note: Customers returning purchased merchandise and received a free gift(s) with their order must also return the gift(s). For more information, see our Free Gift Policy.

Shipment Refusal

If a shipment is refused by a customer who no longer wants an item, $11.95 will be deducted from the refund total for shipping and handling. If the total dollar amount for shipping is higher than $11.95, the total shipping cost is deducted from the refund for shipping and handling instead of the $11.95

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We ship internationally, to most countries:

JewelBasket ships to most countries at the lowest international rates. We charge the published insured US Postal Service and UPS rates (available from and We ship to the UK, Canada, Denmark, Australia, Japan, Philippines, Ireland, Iraq, South America, United Arab Emirates, Italy, Egypt and hundreds more.

Note: All items ship fully insured.

All Packages are shipped fully insured. If a package is lost, we will file a claim and you will be fully reimbursed. Safe, secure shopping and shipping for your protection. and